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Selected as the “Best Bank in Turkey” for the 14th year in a row, Akbank was also named the world’s “Best Bank in Emerging Markets” by Euromoney.



Excellence in borrowing experience

The Direkt Loan product accounted for 74% of Akbank’s consumer loans in 2020. Meanwhile, 65% of total credit card sales were made through non-branch channels. With excellence in borrowing experience, three out of every four general purpose loans originate through Akbank’s nonbranch channels.


Digital transformation at full speed

For the first time in Turkey, regardless of amount, all transactions can be conducted either contactless or with a QR code via Akbank Mobile POS (Akbank Cebe POS). This innovation by Akbank enables merchants to accept instant payments using the Akbank Mobile POS app, which is downloadable on Android mobile devices, circumventing the need for physical POS terminals.


A year full of awards and successes

• Euromoney Awards for Excellence 2020 – “Best Bank in Turkey” for the 14th year in a row

• Euromoney Awards for Excellence 2020 – “Best Bank in Emerging Markets”

• Trade Finance Survey 2020  “Turkey’s Best Foreign Trade Bank”

• The Banker  “Best Bank in Turkey”




(*) Consolidated figures.

Banking Sector Overview